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24/7 Ordering process
Online orders can be placed 24 hours a day, 7 days a week on our website:
www.DecoratingNoodle.com
You can email us with any question at:
Sales@decoratingnoodle.com
Our friendly customer care representatives are available:
Monday through Friday
10am-6pm CST
Phone: 800-656-6513
Fax: 214-224-0915
Your can write to us at:
Fairfield Designs
Order Department
P.O. Box 630453
Irving, TX 75063
Payment and Sales Tax
We accept credit card payments from Visa, Master Card, American Express and Discover. Personal checks, cashiers checks, and PayPal are also accepted.
Enjoy TAX FREE* shopping from Decorating Noodle.
*except TX. An 8.25% sales tax is applied to all transactions shipped within TX. International transactions may be subject to local taxes and/or duties as well.
Privacy of Information
Here at Decorating Noodle we understand your concerns regarding privacy and we have designed this policy as a part of our strong commitment to you. We do not sell or share your personal information to others or to any affiliates. The information we collect is used for the sole purpose of filling orders, contacting customers to inform them of their order status, sending promotional information and for internal reporting purposes only.
Secured Transactions
It is our top priority at Decorating Noodle to protect our customer’s privacy. We work hard to protect the security of your personal information by using the highest quality 128-bit Secure Socket Layer Protocol (SSL) software. All credit card orders on www.DecoratingNoodle.com are processed on a secure server. This means that the credit card information provided to us during checkout is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. By using an SSL capable browser, shopping on www.DecoratingNoodle.com is one of the safest kind of transaction possible with a credit card.
Quick Ship
Quick Ship items usually ship within 72 hours of order placement. Please note if your shipping and billing addresses are different, orders will need to be verified and will take additional time to process. Quick ships are not available if you are purchasing with a check. Please see product description for more accurate ship times.
Standard Shipping
Most items are shipped standard ground service via FedEx, UPS and USPS. Standard Ground Service takes approximately 5-7 business days from the time it leaves the warehouse to the time it is delivered to your door. Please note that free shipping promotions apply only to “standard shipping charges”.
International Shipping
International Shipping rates refer to shipping to outside the United States, Alaska. Hawaii. Our online shipping costs currently reflect the cost for shipping in the lower 48 states.
Please email us or call us regarding rates to international destinations. All international orders are shipped USPS Air Parcel. We do require shipping insurance on all purchases. You may incur additional processing fees, taxes, duties, etc. Also, please note that the customer is responsible for all fees associated with an export of the product.
Insurance
We highly recommend for all of our customers to insure their merchandise. Shipping insurance provided by shipping carriers ensures full protection against damage, loss, etc. It is important to have your merchandise insured for its full value. Shipping insurance is optional as offered by a 3rd party carrier but is up most recommended. Decorating Noodle is not liable for damage or lost items by carrier if proper insurance is not purchased.
Returns
Your complete satisfaction is our #1 priority. Decorating Noodle strives to provide our customers with the highest quality merchandise. If you are not completely satisfied with your item(s) you may return it for a refund, exchange, or for store credit. Returned items must be unused, in their original condition and their original packaging.
For returns simply contact us within 30 days of receipt of the merchandise at cs@decoratingnoodle.com to obtain an RMA (Return Merchandise Authorization).
Please mail the merchandise promptly with the RMA number shown on the shipping label.
Once we receive and inspect the item(s) we will issue a full refund less all shipping charges. If you choose to return an item that was shipped to you free of charge, you will receive a refund for the item’s purchase price less the related shipping costs. Please note that shipping charges cannot be refunded by Decorating Noodle as they are a third party charge.
We encourage you to send all returns via insured mail for protection against loss or damage.
Decorating Noodle is not responsible for items that were lost in transit to us.
Cancellations
Decorating Noodle works hard to ship your order as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order please email us or call us as soon as possible and we will make our best effort to cancel your order. If your order cannot be cancelled it is because it has already been shipped or put into production. In instances where your order has already shipped or put into production please see our Returns Policy for further instructions.
Warranty Information
All Decorating Noodle products are backed by a manufacturer’s limited warranty. This warranty covers any defects in materials or workmanship for up to 90 days. Simply contact us at cs@decoratingnoodle.com and we will arrange for a repair or replacement as quickly as possible.
Gift Certificates
Decorating Noodle offers gifts certificates to assist you in giving the perfect gift. A Gift Certificate to Decorating Noodle is a perfect way to celebrate a house warming, birthday, bridal shower and other occasions. A gift certificate helps you give the perfect gift every time. Please note that gift certificates are non-refundable, and must be used within one year of the issue date. Click here to order gift certificates. www.decoratinnoodle.com/giftcertificate.
Order Status
For order status please fill out the Order Status form on Decorating Noodle’s website or simply click on the link below. Some orders require 3rd party tracking and further handling. Please allow us 24-48 hours for us to respond to your order status inquiry.
http://www.decoratingnoodle.com/login.php
Privacy of Information
Here at Decorating Noodle we recognize and respect our customers’ privacy. We value our relationship with you and we are committed to respecting the confidentiality of your personal information. We respect your concerns regarding privacy and we have designed this policy as a part of our strong commitment to you. We do not sell or share your personal information to others or to any affiliates. The information we collect is used for the sole purpose of filling orders, contacting customers to inform them of their order status, sending promotional information and for internal reporting purposes only.
Cookies are used on the site to help customers access and track items in their shopping cart. A cookie is sent to the individual to identify them when they return to the site for the purpose of viewing items left in their shopping cart.
About Us
Decorating Noodle is owned and operated by Fairfield Designs, a Texas based decorating company. In business since 2005 we have been providing unique high end home décor advice, products, decorating services and unique, one of a kind, custom finished pieces. We offer high quality product, luxurious styles , elegant designs, unsurpassed selection and the convenience of shopping online. We feel the home is a unique sanctuary, a welcoming reflection of your personal style and function. Our extensive experience in today’s decorating trends ensures you get the latest, high quality pieces. While we pay attention to quality and design we have your comfort and style in mind. Our exclusive collections once only available to decorators and specialty stores are finally accessible to the public at an outstanding value. From hand forged vases to elegantly crafted wall art, we offer tastefully finished product using premium quality materials and expert craftsmanship. For years our hand selected pieces have been admired in homes of our most discriminating clients. Please browse our store to get a better taste of what we have to offer, and we invite you to ask us questions.
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